Most of us in the wedding industry are soloprenuers or have only a few staff, which makes how we personally handle customer service for our business so very important. And, when it comes to customer service, my opinion is it should be a combination of both personal and business… meaning that you need to have policies that are communicated and that apply most of the...
The end of the current year – and therefore the starting of a new year – is a great time for not only personal reflection and planning, but also for business reflection and planning. And, one of the important things that I reflect on, and plan for, is achieving business success. Of course, when most people hear the phrase “business success,” they think of piles...